The Quick Version: In case you are searching for an original gemstone or unique anniversary present, Leibish & Co. has a powerful inventory of top-notch, colorful, and conflict-free expensive diamonds and gemstones. The family-run business has become running online since 1998 with an individual touch that contains made recurring business worldwide. Leibish & Co. makes it simple to purchase loose stones or perhaps to utilize its complimentary „Design Your Own” tool to carry your ideal piece of precious jewelry alive. With years of expertise and solid artistry under their belt, Leibish & Co. is on the brink of growing the stock to watches as well as other add-ons.
When Leibish Polnauer launched his first internet based diamond company in 1998, it got almost a complete day to publish just one picture and explanation to their website â but he had been a visionary exactly who noticed prospective during the fledgling field of e-commerce. „When he views the potential in a concept, he will do everything in his power to progress with it,” said Benji Margolese, Director of material advertising for Leibish & Co.
Leibish produced a successful, family-run procedure along with his wife and children providing in management jobs. They’ve grown a successful web based business with offices found globally. Leibish & Co. is a leader in distinctive coloured diamonds and gemstones which can be difficult to find somewhere else. Their expensive diamonds are also conflict-free, which is a significant factor for several consumers.
„People arrive at you simply because they search for anything a tiny bit various, anything a tad bit more special than what everyone features,” Benji stated.
While Leibish & Co. offers top-quality conventional expensive diamonds, the firm focuses primarily on colorful, special jewellery. When requested exactly why the business enterprise features these a higher client return rate, Benji quickly pinpoints the main reason.
„its a combination of outstanding items, great service, and jewelry crafted on the highest amounts of brilliance,” the guy mentioned. „The jewelry we make just isn’t your everyday, mass-produced form of item. Every piece is actually custom-made to completely suit the diamond or gemstone picked from the client.”
A Family Affair With Personal Service
Leibish & Co. is actually a real household business, with Leibish’s family playing key roles into the business.
Leibish serves as Founder and President of this business, while his spouse, Rosi, could be the business’ occasions management. Their unique oldest child, Chavi, serves as top honors Jewelry Designer â and that’s an enormous obligation since custom precious jewelry accocunts for a lot more than 50per cent of the company’s business, Benji stated.
Leibish’s eldest daughter, Yossi, is the President of Leibish & Co. Another child, Shmulik, that is a graduate on the Gemological Institute of The united states, is the main Diamond Buyer for the business. „Shmulik is actually, honestly, one of the majority of talented shade diamond experts in the industry,” Benji mentioned.
Leibish’s boy Itzik could be the organizations COO and operates their nyc company on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five kiddies, could be the organizations CFO.
„As one of the longtime people in the group, I can let you know that, although there isn’t any relation, they consider me, and others, section of their family,” Benji said. „everyone bring our personal expertise towards the company, but interact to consistently grow the organization.”
Customers are also handled like household at Leibish & Co., in which the company invests electricity into personal service and product sales. „have you ever dealt with one specific broker, for instance, that is the same individual you’ll usually deal with, whatever you are contacting or composing in approximately,” Benji mentioned. „We don’t believe in passing consumers around to different departments if they have a question or specific problem they would like to handle.”
Consumers originate from throughout the World
Leibish features many several types of consumers: discover buyers, which mainly store through the website, stores, and people from inside the trade business, which generally visit the businesses major offices in nyc, Israel, and Hong-Kong.
Nearly all Leibish & Co.’s clients are from United States. Their subsequent best market is Canada, accompanied by the United Kingdom, Australia, Hong-Kong, and rest of Europe.
Customers at each and every stage of life shop at Leibish & Co., though the majority are between your centuries of 35 and 54, Benji stated. Also, the organization garners approximately 300,000 website visits monthly â and helps to keep a lot of the customers finding its way back.
„along with a 70percent return client score, we stay one of the most well-known businesses in our market,” he mentioned.
Colourful Diamonds & Gemstones With a „Design yours” Option
Leibish & Co. holds high-end jewellery, but in addition preserves inventory flexibility, especially for on-line consumers, Benji mentioned. The firm carries numerous loose diamonds and valuable gems, but the crucial items are personalized precious jewelry creations.
„We keep a large number of multicolor diamond and gem jewellery, with some associated with rarest tones ever before viewed,” he stated. „the audience is known best by the bread-and-butter items â yellowish diamond and red diamond engagement rings. However, we offer diamonds of almost every color, and precious gemstones â such as sapphires, emeralds, and rubies. We sell jewelry crafted with colorless expensive diamonds, also, but our expertise is within the world of color.”
For customers who’ve one thing at heart and want assist making it a reality, Leibish & Co. provides a „Design your own personal” jewelry tool, which Benji said is actually their best product.
„Obviously, when searching for an unique portion, folks often desire certain rocks and placing designs they will have already fallen deeply in love with,” the guy stated. The „Design your very own” tool enables consumers to construct a bit with the material, setting, and material of their choice.
„It allows them to deliver their particular fantasies to life â with this expertise in design,” Benji informed you.
Extras & brand-new on the web Tools waiting for you for Leibish & Co.
because it appears toward the near future, Leibish & Co. is gradually shifting toward higher-ticket things and much more product variety. The business seems comfortable branching over to new product lines due to the commitment and enthusiasm it pertains to perfect their current designs.
„we now have talked about launching a variety of add-ons â such as for instance luxury watches, handbags, as well as pens,” Benji said. „But we made a decision to wait until we first perfected the major distinct product, and that’s diamond jewelry.”
Leibish & Co. can also be searching for ways to continue perfecting their common web site, as well. A good way it intends to enhance the on the web knowledge is through adding augmented real life functions, which will offer virtual shoppers more of an in-store experience.
As an organization with its roots in colourful diamonds and ecommerce, Leibish & Co. consistently innovate in a normal business which views modification given that exception to this rule, not the guideline.